Cancellation Policy

At Nublend nutraceutical, we strive to ensure that your shopping experience is smooth and hassle-free. We understand that there may be times when you need to cancel an order. Please review our cancellation policy below:

1. Order Cancellation Timeframe

You may request to cancel your order within 24 hours of placing it, provided the order has not been processed or shipped. Once your order is processed for shipment, it cannot be canceled, but you may still return the item once it arrives following our Return and Refund Policy.

2. How to Cancel an Order

To cancel your order, please follow these steps:

1. Contact our customer service team by email at
   payal.nublendnutraceutical@gmail.com or call us at 9409973397
2. Provide your order number and reason for cancellation.
3. Our team will confirm whether your order can be canceled and process your request accordingly.

3. Cancellation Fees

We do not charge any fees for cancellations made within the allowed timeframe. However, if your order has already been shipped or processed, you will need to follow the return process, and any shipping fees incurred will not be refunded.

4. Special Orders or Custom Products

Orders for custom-made, personalized, or special-order items are not eligible for cancellation once production has begun. Please contact us as soon as possible if you need to cancel a custom order, and we will do our best to accommodate your request.

5. Refunds for Canceled Orders

If your order is successfully canceled, we will issue a full refund to the original payment method within 5-6 business days. You will receive a confirmation email once the refund has been processed.

• Credit/Debit Card Payments: Refunds will typically appear on your account within 8-9 business days, depending on your bank’s processing times.
• PayPal or Other Payment Services: Refunds will typically appear within 8-9 business days.

6. Pre-Orders and Backorders

If you have placed a pre-order or backorder and would like to cancel, you may do so any time before the product is shipped. Once the item has been dispatched, our standard return policy will apply.

7. Failed Cancellation Requests

If your order has already been shipped or is too far along in the fulfillment process, we will not be able to cancel it. In such cases, you can still initiate a return once the product is delivered by following our Return and Refund Policy.

8. Changes to an Order

If you need to make changes to your order, such as updating the shipping address or modifying product selections, please contact us immediately. We will do our best to accommodate your request before the order is processed, but changes may not be possible after that point.